Ongoing Support
Bug fixes, feature additions, and IT support after launch. I stay involved after the first deploy to ensure your software keeps running smoothly and grows with your business.
What I Offer
Bug Fixes
Fast resolution of issues and bugs to keep your software running smoothly.
Feature Additions
Add new features and functionality as your business grows and needs change.
Security Updates
Keep your software secure with regular security patches and updates.
IT Support
Technical support and troubleshooting for your team and users.
Support Plans
Basic Support
- ✓ 5 support tickets/month
- ✓ Bug fixes only
- ✓ 48-hour response time
- ✓ Email support
Standard Support
- ✓ 15 support tickets/month
- ✓ Bug fixes + features
- ✓ 24-hour response time
- ✓ Email + phone support
- ✓ Monthly check-ins
Premium Support
- ✓ Unlimited tickets
- ✓ Priority fixes
- ✓ 12-hour response time
- ✓ Dedicated support
- ✓ Weekly check-ins
Why Support Matters
Peace of Mind
Know that someone is always available to fix issues and keep your software running.
Business Continuity
Minimize downtime and keep your business operations flowing smoothly.
Growth Ready
Add features and scale your software as your business grows.
Expert Help
Get help from someone who knows your system inside and out.